Terms of Service

Last Updated: August 3, 2026

Welcome to Atelier Solmare.

These Terms of Service ("Terms") govern your use of our website, www.ateliersolmare.it, and all purchases made through our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

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1. Company Information

This website is operated by Atelier Solmare.

For any questions regarding these Terms, please contact us at:

Email: info@ateliersolmare.it

Website: www.ateliersolmare.it

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2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• You have the legal capacity to enter into binding agreements.

• The information you provide is accurate and complete.

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3. Products

We strive to ensure that all product descriptions, specifications, images, colours and pricing are accurate.

However:

• Colours may vary depending on your device or screen settings.

• Minor differences between product images and the delivered product may occur.

• We reserve the right to modify or discontinue products at any time without prior notice.

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4. Pricing

All prices displayed on our website are shown in Euros (€).

Prices may include or exclude applicable taxes depending on your delivery location.

We reserve the right to change prices without prior notice.

The price charged will always be the price displayed at the time your order is placed.

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5. Orders

Placing an order does not automatically constitute acceptance.

We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Request additional verification before processing an order.

• Cancel orders suspected of fraud or unauthorized activity.

If payment has already been processed for a cancelled order, a full refund will be issued.

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6. Payment

Payments are processed securely through trusted third-party payment providers.

Available payment methods may include:

• Shopify Payments

• Visa

• Mastercard

• American Express

• PayPal

• Apple Pay

• Google Pay

• Klarna (where available)

We never store your full payment card details.

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7. Shipping

Shipping times provided on our website are estimates only.

Unexpected delays caused by customs authorities, courier services, weather conditions or other circumstances beyond our control may occur.

Atelier Solmare is not responsible for delays once the shipment has been handed to the carrier.

More information can be found in our Shipping Policy.

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8. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

Customers located within the European Union benefit from the statutory 14-day right of withdrawal, subject to applicable legal exceptions.

Please refer to our Return & Refund Policy for complete details.

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9. Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Product names

• Images

• Graphics

• Videos

• Product descriptions

• Text

• Website design

is the exclusive property of Atelier Solmare or its licensors and is protected by copyright, trademark and other intellectual property laws.

No content may be copied, reproduced, distributed or used without our prior written permission.

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10. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Interfere with website functionality.

• Upload malicious software or viruses.

• Copy or exploit website content without authorization.

• Use automated tools or bots to access the website without permission.

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11. Limitation of Liability

To the fullest extent permitted by applicable law, Atelier Solmare shall not be liable for any indirect, incidental, consequential or special damages arising from:

• Use of our website.

• Delay in delivery.

• Product availability.

• Temporary website interruptions.

• Technical errors beyond our reasonable control.

Nothing in these Terms limits liability that cannot legally be excluded under applicable law.

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12. Product Warranty

If a product arrives damaged, defective or incorrect, please contact us within 48 hours of delivery.

We will review your claim and, where appropriate, provide a replacement, repair or refund in accordance with applicable consumer protection laws.

Normal wear and tear, accidental damage, misuse, improper care or unauthorized modifications are not covered.

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13. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your personal data as described therein.

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14. Force Majeure

Atelier Solmare shall not be held liable for delays or failures to perform obligations resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters

• Strikes

• War

• Pandemics

• Government actions

• Power outages

• Internet failures

• Transportation disruptions

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15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the country in which Atelier Solmare is legally established, without prejudice to mandatory consumer protection rights available under the laws of the customer's country of residence.

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16. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Any changes become effective immediately upon publication on this website.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

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17. Contact

If you have any questions regarding these Terms of Service, please contact:

Atelier Solmare

Website: www.ateliersolmare.it

Email: info@ateliersolmare.it

We aim to respond to all enquiries within 24–48 business hours.